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Privacy Policy

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At Itera Destinations Ltd, we are committed to protecting your privacy while delivering exceptional travel experiences across the United Kingdom, Europe, and Japan. From leisure group tours to luxury FIT programs and corporate travel, we respect your personal information and use it responsibly.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Submit enquiries or request a quote
  • Make bookings through our website
  • Contact us via email, phone, or online forms

This may include your name, email address, phone number, travel preferences, company details, and other information required to provide our services.

We may also collect technical data such as your IP address, browser type, and pages visited to improve website performance and user experience.

2. How We Use Your Information

Your information is used to:

  • Respond to enquiries and requests
  • Process bookings and reservations
  • Provide travel-related services and updates
  • Share confirmations and travel documents
  • Offer customer support and assistance
  • Personalize your experience and improve our services

We do not sell or misuse your personal information for any unauthorized purpose.

3. Data Sharing & Third-Party Services

To provide seamless travel experiences, we may share your information with trusted third-party service providers, including:

  • Hotels, transport operators, and activity providers
  • Payment processors
  • Local partners involved in your itinerary execution

These partners are contractually required to handle your information in line with applicable data protection standards. We are not responsible for the privacy practices of external websites linked from our site.

4. Data Security & Retention

We implement reasonable measures to protect your information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable security methods, no internet transmission can be guaranteed completely secure.

Your personal data is retained only as long as necessary to fulfill our services or as required by law.

5. Your Rights & Policy Updates

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your data (subject to legal or operational requirements)

To exercise your rights, please contact us at [Insert contact email].

6. Policy Updates

This Privacy Policy may be updated from time to time. All changes will be posted on this page. Continued use of our website and services after updates constitutes acceptance of the revised policy.