1. Company Role
Itera Destinations Ltd acts as a Destination Management Company (DMC) providing travel planning, coordination, and ground handling services across the United Kingdom, Europe, and Japan.
We operate as an intermediary between clients and third-party service providers such as hotels, transport companies, and local guides.
2. Bookings & Confirmations
- All bookings are subject to availability and confirmation.
- A booking is considered confirmed only after:
- Receipt of required deposit/payment
- Written confirmation from Itera Destinations Ltd
- Clients must ensure that all travel details provided are accurate.
3. Payments
- Payment terms will be shared at the time of booking.
- Deposits and full payments must be made within the specified deadlines.
- Failure to make timely payments may result in cancellation of services.
4. Pricing
- All prices are subject to change based on:
- Currency fluctuations
- Supplier rate changes
- Availability at the time of booking
- Final pricing will be confirmed at the time of booking confirmation.
5. Cancellation & Refund Policy
- Cancellation policies vary depending on the service provider (hotels, transport, tours, etc.).
- Cancellation charges will be communicated at the time of booking.
- Refunds, if applicable, will be processed after deducting applicable cancellation fees.
- Some services may be non-refundable.
6. Amendments & Changes
- Any changes to confirmed bookings are subject to availability.
- Additional charges may apply for modifications.
- Last-minute changes may not always be possible.
7. Travel Documents & Responsibilities
- Clients are responsible for:
- Valid passports
- Visas and travel permits
- Travel insurance
- Itera Destinations Ltd is not responsible for issues arising due to incomplete or invalid travel documents.
8. Liability
- Itera Destinations Ltd acts as an organizer and coordinator and is not liable for:
- Acts or omissions of third-party service providers
- Delays, cancellations, or disruptions beyond our control
- Natural disasters, strikes, or force majeure events
- We strive to ensure high-quality services but cannot guarantee uninterrupted travel experiences.
9. Force Majeure
10. Travel Insurance
11. Website Usage
- All content on this website is for informational purposes only.
- Unauthorized use, reproduction, or distribution of content is prohibited.
- We reserve the right to update website content without prior notice.
12. Intellectual Property
All branding, content, and materials on this website belong to Itera Destinations Ltd and may not be used without prior permission.
13. Governing Law
These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes shall be subject to the jurisdiction of UK courts.
14. Updates to Terms
Itera Destinations Ltd reserves the right to update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.
15. Contact Information
For any queries regarding these Terms & Conditions, please contact:
Email: Info@iteradestinations.com
Company: Itera Destinations Ltd
